Privacy Policy

Effective Date: [August 30, 2024]

At Spiceherbsland ("we," "us," "our"), your privacy is our priority. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with our website, use our services, or make purchases from [https://spiceherbsland.com] (the "Site").

By using our services, you agree to the practices described in this Privacy Policy. If you disagree with any part of this policy, please do not use our services.

Company Details:

Company Name: SIA Zoombox
Registration Number: LV40203284409
Address: Klijanu iela 8, LV-1013, Riga, Latvia
Contact Information: care@spiceherbsland.com

Updates to This Privacy Policy

We may revise this Privacy Policy periodically due to changes in our practices or legal requirements. We will update the policy on our Site and revise the "Effective Date" to keep you informed.

Data Collection

We collect personal information from various sources to enhance your experience with us. The nature of the data collected depends on your interactions with our Site and services.

Direct Data Collection:
When you engage with our services, you may provide us with personal information, such as:

  • Contact Information: Name, address, phone number, and email address.
  • Order Information: Billing and shipping addresses, payment details, and order history.
  • Account Details: Username, password, and security questions.
  • Shopping Preferences: Items viewed, added to cart, or saved to a wishlist.
  • Customer Support: Any information shared during communication with our support team.

Automatic Collection via Cookies:
We use cookies and similar technologies to gather data about your interactions with our Site ("Usage Data"). This includes information about your device, browser, IP address, and how you navigate our services.

Third-Party Data:
We may receive personal information from third parties, such as:

  • Service Providers: Payment processing is provided by the payment platform makecommerce.lv, therefore our company transfers the personal data necessary for the execution of payments to the owner of the payment platform Maksekeskus AS.
  • Marketing Partners: Entities that provide data to tailor our advertising and promotional content.

How We Use Your Data

We utilize your information for various purposes:

  • Service Delivery: To process orders, manage accounts, and provide support.
  • Marketing and Advertising: Sending promotional materials and personalizing advertising.
  • Security: Preventing fraud and ensuring the integrity of our services.
  • Communication: To communicate with you regarding your account or our Services.

Cookies and Tracking Technologies

We use cookies to enhance functionality and analyze site usage. For more details on the types of cookies we use, please refer to our [Cookie Policy URL]. You can modify your browser settings to block cookies, but this may affect the functionality of our Services.

Sharing Your Data

We may disclose your data under specific conditions:

  • Service Providers: Third parties who assist in our operations, such as payment processors and shipping companies.
  • Business Transactions: In the event of mergers, acquisitions, or other business transfers.
  • Legal Obligations: To comply with legal processes or protect our rights and the rights of others.

International Data Transfers

Your data may be transferred to and processed in countries outside your home country. We ensure that adequate safeguards are in place for international data transfers.

Your Data Protection Rights

Depending on your location, you may have rights regarding your personal data, including:

  • Access: Request access to the personal data we hold about you.
  • Deletion: Request the erasure of your personal data.
  • Correction: Request corrections to inaccurate data.
  • Portability: Request a copy of your data in a portable format.
  • Opt-Out: Opt out of data sales or targeted advertising.

You can exercise these rights by contacting us using the details provided below.

Security Measures

While we implement robust security measures, no system is entirely secure. We recommend avoiding sending sensitive information through unsecured channels.

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact us at:

Zoombox Sia
Email: care@spiceherbsland.com